Privacy Policy

Privacy Policy for Mo City Chiropractic

Last Updated: 3 April 2025

Mo City Chiropractic (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our services, visit our clinic, or access our website (www.mocropractor.com) (the “Website”).

By using our services or accessing our Website, you consent to the practices described in this Privacy Policy.

1. Information We Collect:

We collect various types of information, including:

Personal Information: This includes information that can be used to identify you, such as your name, address, phone number, email address, date of birth, insurance information, and emergency contact details. We collect this information when you book an appointment, fill out our intake forms, or communicate with us.
Health Information: As a healthcare provider, we collect information about your health history, current conditions, symptoms, treatment plans, progress notes, and other medical information necessary to provide you with appropriate chiropractic care. This information is considered Protected Health Information (PHI) under applicable privacy laws (e.g., HIPAA in the United States).
Website Usage Information: When you visit our Website, we may automatically collect certain information about your device and browsing activity, such as your IP address, browser type, operating system, referring website, pages you visit, and the dates and times of your visits. We may use cookies and similar tracking technologies to collect this information (see section 5 below).
Communication Data: We may collect information contained in your communications with us, whether by email, phone, or in person.

2. How We Use Your Information:

We use your information for various purposes, including:

Providing and Managing Services: To schedule and manage your appointments, provide you with chiropractic care, develop and implement treatment plans, and monitor your progress.
Communication: To communicate with you about your appointments, treatment, billing, and other relevant information. We may also send you appointment reminders and health-related information (with your consent where required).
Billing and Payment: To process payments for our services and manage your account. This may involve sharing your information with insurance providers or other third-party payers as necessary.
Improving Our Services: To analyze Website usage and patient feedback to improve our services, Website functionality, and patient experience.
Legal and Regulatory Compliance: To comply with applicable laws, regulations, legal processes, and professional obligations.
Internal Operations: For our internal administrative purposes, such as record-keeping, data analysis, and quality assurance.
Marketing (with Consent): With your explicit consent, we may send you promotional emails or newsletters about our services or special offers. You can opt out of these communications at any time.

3. How We Share Your Information:

We may disclose your information in the following circumstances:

With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
Healthcare Operations: We may share your PHI with other healthcare providers involved in your care, or for other healthcare operations such as quality improvement, utilization review, and business management, as permitted by law.
Insurance Providers: We may share your relevant information with your insurance provider to verify coverage, obtain pre-authorization, and process claims.
Business Associates: We may contract with third-party service providers who perform functions on our behalf (e.g., billing services, IT support, marketing). These business associates are contractually obligated to protect your information in accordance with applicable privacy laws.
Legal Requirements: We may disclose your information if required to do so by law, court order, or other legal process. We may also disclose information to law enforcement agencies or other governmental authorities when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
Sale or Merger: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will provide notice if your personal information becomes subject to a different privacy policy as a result of such a transaction.

4. Security of Your Information:

We take reasonable administrative, technical, and physical safeguards to protect your personal and health information against unauthorized access, use, disclosure, alteration, or destruction. These measures include:

Secure storage of physical records.
Encryption of electronic data where appropriate.
Access controls to limit who can access your information.
Regular security assessments and updates.
Training our staff on privacy and security practices.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies:

Our Website may use cookies and similar tracking technologies to collect information about your browsing activity. Cookies are small text files that are stored on your device when you visit a website. We use cookies to:

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, please note that disabling cookies may affect the functionality of our Website.

6. Your Rights Regarding Your Information:

You may have certain rights regarding your personal and health information, depending on applicable laws. These rights may include:

Access: The right to request access to the personal information we hold about you.
Correction: The right to request that we correct any inaccurate or incomplete personal information.
Deletion: The right to request that we delete your personal information under certain circumstances.
Objection to Processing: The right to object to the processing of your personal information for certain purposes.
Restriction of Processing: The right to request that we restrict the processing of your personal information under certain circumstances.
Data Portability: The right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.
Withdrawal of Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us using the contact information provided below. We may require you to verify your identity before processing your request. Please note that some of these rights may be subject to certain limitations and exceptions under applicable law.

Regarding your PHI, you may have additional rights under HIPAA (if applicable), such as the right to receive a notice of privacy practices, the right to request restrictions on certain uses and disclosures of your PHI, and the right to file a complaint with the relevant regulatory authority if you believe your privacy rights have been violated.

7. Children's Privacy:

Our Website and services are not intended for children under the age of [Specify Age, e.g., 18]. We do not knowingly collect personal information from children without verifiable parental consent. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately, and we will take steps to remove the information.

8. Links to Other Websites:

Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that website. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policy of every website you visit.

9. Changes to This Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated Privacy Policy will be posted on our Website with the “Last Updated” date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our services or access to our Website after the posting of any revised Privacy Policy constitutes your acceptance of the changes.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

We are committed to addressing your concerns and protecting your privacy.